First, please double check that your order didn’t include any back-ordered items and the fulfillment time frame (1-2 business days) has passed. Check your spam folder, and if that email is still nowhere to be found, you can check your Order History in your account for order status and tracking information. If you’re still having issues, please email help@blazysusan.com for an update – make your subject line "Missing Tracking Number" and include your order number and full name in the text.