Your best bet is to first check with any roommates, neighbors, building managers, leasing office, mail room, and any other people in the vicinity to see if they may have picked up the package.
Also give it 24-48 hours, sometimes mistakes happen and packages accidentally get marked as “Delivered” up to 48 hours before the actual delivery even though they are waiting at the post office.
If your package goes missing, gets stolen, or arrives damaged, and you added Route+ Package Protection to your order, then you're covered within their protection timeframes.
Filing a claim is a breeze, and we'll swiftly dispatch a replacement product to you. Just click here to initiate your claim, and our dedicated Route+ team will be at your service in 24-48 hours or less!
If your order is still nowhere to be found and you didn't add Route+ Package Protection to your order, email email@example.com for next steps. Please include your order number and your full name.
If your chosen shipping method was UPS Ground, please submit a claim with UPS.
BLAZY SUSAN IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.