Domestic free/flat rate shipping takes 3-10 business days, based on location and postal service volume. We also offer upgraded shipping via UPS Ground (3-5 business days) and UPS 2nd-Day Air.
If it's been more than 10 (or 5, or 2) business days/weekdays since your order shipped and your package has not arrived, please email firstname.lastname@example.org with your order number and the title "Lost in Transit" and we'll look into it for you!
Please note that Blazy Susan is not responsible for lost or stolen packages. Replacements and refunds are given on a case-by-case basis at the full discretion of Blazy Susan.