
Jade - Customer Service
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Activity overview
Latest activity by Jade - Customer Service-
Jade - Customer Service created an article,
Resin Blaster Material Safety Data Sheet
For Chemical Safety information on our Resin Blaster Solution, please email us at Help@BlazySusan.Com with Subject line "Resin Blaster Material Safety Data Sheet" and we'll be in touch!
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Jade - Customer Service created an article,
Are You Supposed to Separate Your Wraps?
Our Rose Wraps come in a pack containing two individual wraps. Each wrap is created by taking two sheets of paper and adhering them together to form the perfect Rose Wrap. You'll see a seam on your...
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Jade - Customer Service created an article,
Are Your Rose Wraps Tobacco and Nicotine Free?
Yes! Our Rose Wraps are Tobacco and Nicotine-Free.
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Jade - Customer Service created an article,
Sustainable Mailers and Boxes - Packaging Information.
At Blazy Susan, we care about our environmental impact! For smaller orders, we use 100% Recycled Padded Mailers. These mailers have a pull tab on the back for easy opening. Be aware! If you rip ...
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Jade - Customer Service created an article,
Returns
Unopened/unused products may be returned for any reason within 15 days of the delivery date. Reach out to Help@blazysusan.com with the subject "Return Request" and we'll send you an address to retu...
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Jade - Customer Service created an article,
Can I change the items on my order?
After your order is placed, we're unable to add items, remove items, or change the color of any products - apologies for any inconvenience!
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Jade - Customer Service created an article,
Out Of Stock Items
Due to high demand, we do occasionally run out of our products. Restock time varies, so we recommend signing up, under the desired product listing, to receive an email notification once the item be...
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Jade - Customer Service created an article,
Age Verification
We comply with all legal boundaries. To buy our products, you must be of legal age to buy our products. As of Dec. 20, 2019, the federal minimum age for sale of smoking products is 21 years old. W...
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Jade - Customer Service created an article,
How do I reset my password?
You can reset your password in two different ways. 1. From the login screen by selecting "Lost your password?" 2. After logging in, from the Account Dashboard, select "Edit Account" from the left...
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Jade - Customer Service created an article,
How do I view my recent orders, or edit my account information?
After logging in, from your account dashboard, you can view your recent orders, manage your shipping and billing addresses, and edit your password and account details. You must create an account ...