Jade - Customer Service
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Activity overview
Latest activity by Jade - Customer Service-
Jade - Customer Service created an article,
Route Package Protection Policies
Route Package Protection covers lost, stolen, and damaged items that fit the following criteria. Review the policies to understand what lost, stolen, and damaged items Route will cover. For mor...
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Jade - Customer Service created an article,
Do your classic pink and purple rolling papers contain gluten?
Our pink and purple rolling papers are not made with any ingredients that contain gluten!
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Jade - Customer Service created an article,
I bought a custom dab pad. How long does production take?
When you purchase a Blazy Custom Dab Pad, please allow 1-3 business days for production. Once your Custom Dab Pad has been printed, it will make it's way to our fulfillment warehouse for shipping!
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Jade - Customer Service created an article,
How do I set up by combination lock?
The factory-set combination for the Backpacks is 000 and 00 for the Cross Body and Over the Shoulder Bags.To set your desired combination, open the lock using the factory-set combination (00 or 00...
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Jade - Customer Service created an article,
Is the Blazy Backpack Iron-Safe?
While the external material of our Blazy Backpacks can be patch-friendly for ironing, we do not recommend applying high heat to these, as the internal material cannot withstand high-temperatures.
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Jade - Customer Service created an article,
Resin Blaster Material Safety Data Sheet
For Chemical Safety information on our Resin Blaster Solution, please email us at Help@BlazySusan.Com with Subject line "Resin Blaster Material Safety Data Sheet" and we'll be in touch!
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Jade - Customer Service created an article,
Are You Supposed to Separate Your Wraps?
Our Rose Wraps come in a pack containing two individual wraps. Each wrap is created by taking two sheets of paper and adhering them together to form the perfect Rose Wrap. You'll see a seam on your...
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Jade - Customer Service created an article,
Are Your Rose Wraps Tobacco and Nicotine Free?
Yes! Our Rose Wraps are Tobacco and Nicotine-Free.
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Jade - Customer Service created an article,
Sustainable Mailers and Boxes - Packaging Information.
At Blazy Susan, we care about our environmental impact! For smaller orders, we use 100% Recycled Padded Mailers. These mailers have a pull tab on the back for easy opening. Be aware! If you rip ...
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Jade - Customer Service created an article,
Returns
Unopened/unused products may be returned for any reason within 15 days of the delivery date. Reach out to Help@blazysusan.com with the subject "Return Request" and we'll send you an address to retu...