
Jade - Customer Service Team
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Recent activity by Jade - Customer Service Team-
Do you have a first-time customer discount?
If you sign up for our newsletter, "The Blazy Bulletin," before placing your first Blazy order, we'll send you a special surprise!
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Can I change the items on my order?
Once your order is placed, we are unable to accommodate requests to add items, remove items, or change the color of any products. If you contact our support team at help@blazysusan.com before your ...
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Press Inquiries
We're excited to connect with the media and share the Blazy Susan story! For all press inquiries, please email us at marketing@blazysusan.com with the subject line "Press Inquiry". Be sure to inclu...
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Resin Blaster Scrubber Qs and As
Q: What is the Resin Blaster, and how does it work? A: The Resin Blaster Scrubber is a two-part magnetic tool designed for cleaning glass, acrylic, and silicone water pipes. The magnetic scrubber c...
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Rolling and Sealing Tea Leaf Wraps: Tips and Tricks
Welcome to our Blazy guide on rolling and sealing the perfect Tea Leaf Wrap! Whether you're a seasoned pro or a newbie to the smoking scene, get ready to take your smoking experience to the next le...
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Currency: Understanding Charges in Different Currencies
At Blazy Susan, we aim to provide straightforward pricing for our products and services and we recognize that international transactions can sometimes be confusing, especially when charges appear i...
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Age Verification
We comply with all legal boundaries. To buy our products, you must be of legal age, which is 21 years old as of Dec. 20, 2019, according to federal regulations. When you enter our website, our syst...
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What are the Cardboard Tubes in the Cones for?
These cardboard tubes are designed to keep the cones from being crushed during transportation and storage! You can also use these to help pack the cone with your favorite smoking herb. These are no...
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I bought a custom dab pad. How long does production take?
When you purchase a Blazy Custom Dab Pad, please allow 1-3 business days for production. Once your Custom Dab Pad has been printed, it will make it's way to our fulfillment warehouse for shipping!
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Is the Blazy Backpack Iron-Safe?
While the external material of our Blazy Backpacks can be patch-friendly for ironing, we do not recommend applying high heat to these, as the internal material cannot withstand high-temperatures.