Jade - Customer Service Team

At Blazy Susan, we are committed to providing you with a seamless shopping experience. Here's what you need to know about our order processing and shipping policies: Standard Order Processing Time ...

We currently ship to the following countries through blazysusan.com: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Guam, Hungary, Ireland, ...

The cardboard tubes inside the cones serve two purposes: Protection – They keep the cones from being crushed during transportation and storage. Packing Tool – You can use them to help pack your co...

When you purchase a Blazy Custom Pad, please allow 1-3 business days for production. Once your custom pad is printed, it will be sent to our fulfillment warehouse for shipping. Processing & Shippin...

While the outer material of the Blazy Backpack is patch-friendly, we do not recommend using high heat to apply patches. The internal smell-proof lining is not heat-resistant and can be damaged by d...

Once an order is placed, we can’t swap or modify items, but you may have options depending on your order status. If Your Order Hasn’t Shipped Yet: The quickest way to adjust your order is to cance...

Hey, Blazy Newbies! First-time customers may be eligible for 20% off on the first order. How to Get It: 1️⃣ Sign up for our newsletter or blog updates at the bottom of BlazySusan.com.2️⃣ Your disco...

Yes! All Blazy Susan Wraps and Cones are 100% tobacco-free and nicotine-free. 🌱 Tobacco-Free, But Still Premium We know that many people prefer an alternative to traditional tobacco leaves. That’s...

Getting into your bulk cones box is simple! Just follow these steps: 🔍 Step 1: Locate the Tabs Find the two small tabs at the bottom of the box. These tabs are designed to keep the box securely cl...

Blazy Susan recently launched a wholesale website! You can start the registration process here: https://blazybrands.com/wholesale-registration-page/ Once you have submitted your application, the ne...