Hannah

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Activity overview

Latest activity by Hannah
  • Hannah created an article,

    Returns

    Unopened/unused products may be returned for any reason within 15 days of the delivery date. Reach out to help@susansown.com with the subject "Return Request" and we'll send you an address to retur...

  • Hannah created an article,

    Exchanges

    We are only able to exchange items if they are defective or damaged. If you need to complete an exchange, send an email to help@susansown.com with a description of the issue.

  • Hannah created an article,

    Can I change the items on my order?

    After your order is placed, we're unable to add items, remove items, or change the color of any products.

  • Hannah created an article,

    Out Of Stock Items

    Due to high demand, we do occasionally run out of our products. Restock time varies, so feel free to email help@blazysusan.com for the best time estimate.

  • Hannah created an article,

    Age Verification

    We comply with all legal boundaries - to buy our products, you must be of legal age to buy our products. As of Dec. 20, 2019, the federal minimum age for sale of smoking products is 21 years old. ...

  • Hannah created an article,

    How do I reset my password?

    You can reset your password in two different ways.   1. From the login screen by selecting "Lost your password?" 2. After logging in, from the Account Dashboard, select "Edit Account" from the left...

  • Hannah created an article,

    Account Dashboard

    After logging in, from your account dashboard, you can view your recent orders, manage your shipping and billing addresses, and edit your password and account details.

  • Hannah created an article,

    What are your trays made of?

    Hand-machined & sanded at our production facility in Denver, CO, the Blazy Builds team treats every tray with love & care. Each Blazy Susan is unique in its markings and patterns, clear-coated for ...

  • Hannah created an article,

    What is Sezzle?

    Sezzle is a buy-now-pay later service that is an option that we offer for payment. To use the buy-now-pay-later, when you're ready to check out, choose Sezzle as your payment method. You'll need to...

  • Hannah created an article,

    What does your packaging look like? Is it discreet?

    We understand the need for privacy and stealth! Our packages come in plain, unmarked boxes or mailer bags with only a shipping label. The only reference to the brand is the return address name, “Bl...