Jade - Customer Service Team

Your best bet is to first check with any roommates, neighbors, building managers, leasing office, mailroom, and any others in the vicinity to see if they may have picked up the package. Also, give ...

At Blazy Susan, we aim to get your orders out as swiftly as possible. Here's what you can expect regarding our production and shipping processes: Processing Time: We ship orders during normal b...

“This one’s too short,” says the avid toker.“This one’s too large,” says the low-tolerance newbie.“Ah, this one’s just right,” says you after reading this article.Let’s find the perfect cone for yo...

Good news, If your package arrives damaged, and you added Route+ Package Protection to your order, you're likely covered within their timeframes. Filing a Claim Filing a claim is a breeze, and we'...

If your order is still in pre-shipment, please email us at help@blazysusan.com with your updated address details, and we’ll do our best to make the change. We cannot guarantee address updates after...

We understand the importance of privacy! That's why our products are packaged and shipped in plain, unmarked boxes or mailer bags. For domestic orders, the only reference to our brand on the shippi...

Meet Our FounderBlazy Susan was born from the visionary mind of our founder and CEO, Will Breakell. Hailing from Roanoke, Virginia, Will's journey took an unexpected turn after graduating from the ...

Welcome to the ultimate guide on using your High Roller Kit! We’ve got you covered with easy steps and a cool video to make your rolling experience smooth and enjoyable.Step-by-Step Instructions: ...

Are you retailing Blazy Susan products in your store? We're thrilled to offer you promotional items to enhance your shop's branding! If you're already a wholesale partner with us, reach out to your...

Looking to join the Blazy Susan fam? We’re currently building out our next phase of the Blazy Ambassador Program — including opportunities like PR drops, TikTok Shop features, and future paid colla...