Is your Secret Box Battery flashing red? Here's a quick guide to help you understand and fix it.
What the Red Flashing Light Means
Common reasons for the red flashing light:
- Low Voltage: Below 3.2V, the red LED flashes 10 times and the device goes to standby. Time to charge!
- Short Circuit/Resistance Overload: Red light flashes 3 times. Check your connections and tighten everything.
- Pull Timeout: Pulling for over 10 seconds causes 4 red flashes and standby mode. Take a break and try again.
- Charging Issues: Using the wrong charger (not 5V/0.5A) triggers protection mode and turns off the light. Use the correct charger.
What is Voltage?
Voltage is the pressure pushing electricity through your device, like water pressure in a hose. It affects vapor production and device performance.
How to Fix It
- Check Battery Level: Press the button to see battery status. Charge if low using the correct charger.
- Check Connections: Ensure your cartridge is securely connected.
- Adjust Voltage: Cycle through voltage settings to match your cartridge.
- Charge Properly: Use a 5V/0.5A charger. Red light means charging; green means full. Don’t use while charging or leave plugged in over 2 hours.
Need More Help?
If the red light keeps flashing, contact Customer Support at Help@blazysusan.com.
Stay blazy,
The Blazy Susan Team