Jade - Customer Service Team

Need Help with Our Website? Start Here If something isn’t working quite right, here are some quick fixes for the most common website issues. 1. Website Not Loading or Buttons Not Working? Try thes...

At this time, we’re unable to ship to Canada until further notice.We know this isn’t the blaziest new, and we truly appreciate your patience. Our team is actively reviewing shipping options, and we...

Understanding Smell Proof TechnologyOur smell-proof bags—including backpacks, over-the-shoulder bags, crossbody bags, fanny packs, and our new stash bag—use odor-blocking technology to contain scen...

  What Makes Our Wraps and Cones Special? Crafted from high-quality materials, they’re a perfect sesh mate—Whether you lean toward the classic feel of traditional wraps like our tea cones and wraps...

If your order shows Returned to Sender, it means delivery failed, and the package is coming back to us. Here’s what to do next.Why Packages Are ReturnedCommon reasons for RTS include:Incorrect or i...

These compact packs offer slow-burning, ultra-thin, vegan, GMO-free cones in a stylish, reusable, eco-friendly box, perfect for those who want less bulk and more convenience.Why Choose the 20ct Con...

This guide answers common questions about the Resin Blaster. For complete safety, handling, and disposal information, please refer to the product label and Safety Data Sheet (SDS), which take prece...

We are stoked to introduce our Tea Leaf line: Russian Cream Tea Leaf Wraps!Made with the same real black tea leaves as our OG Tea Leaf Wraps, these smell incredible and burn evenly. They perfectly ...

Q: What is tea tree oil?A: Tea tree oil is a natural essential oil known for its antimicrobial and deodorizing properties. It is a key ingredient in Azuna products.Q: How does Azuna work?A: Azuna i...

At Blazy Susan, we offer various rolling options to suit all preferences. We're excited to introduce Shaggy’s Rice Papers, a limited-time product created by Shaggy himself. Here's how they differ f...