When ordering from outside of the United States, please be aware of potential customs fees and duties that may apply to your shipment.
UPS or your local postal service will reach out, either via phone call or notification, to request payment of customs fees before delivering your product.
Please note that customers, or recipients, are responsible for settling any import duties, customs fees, or taxes as they are not included in the price at checkout. These charges can vary depending on your country, city, and the contents of your package. Unfortunately, we have no control over these fees and are unable to manage them on our end.
It's important to note that failure to pay these fees may result in your package being held or returned. We want to emphasize that we are not able to provide refunds for packages not received due to non-payment of these fees.
Understanding these potential additional costs upfront can help ensure a smooth delivery process for your international orders. If you have any other questions, please reach out to our dedicated support team at help@blazysusan.com