At Blazy Susan, we strive to provide the best shopping experience with clear return and refund policies.
30-Day Return Policy
Return unused, unworn, and unopened items within 30 days of delivery for a full refund of the purchase price, not including shipping.
How to Return
Contact our customer service with your order details to start the return process.
Refund Conditions
- Items must be unused and in original, unopened packaging.
- Refunds cover the item price; original shipping is refundable only if the item is faulty or misdescribed.
Exclusions
Returns are not accepted for:
- Electronics
- Personalized or customized items
- Sealed health/hygiene items if unsealed after delivery
Faulty or Incorrect Items
Contact customer service immediately for replacements. We cover return shipping or offer other solutions if replacement isn't possible.
Contact Us
For questions or returns, email help@blazysusan.com. We're here to help!